Why choose Capita?
Breadth of Capability
In addition to core 'transactional' HR and payroll activities, Capita HR & Payroll Services has unparalleled breadth of capability and experience in related disciplines such as Resourcing, Benefits, Pension Administration, Learning & Development and Occupational Health. Because of the scope of what we can do, we can readily provide additional services as your business grows, making us a reliable long-term partner.
Flexibility
We recognise that every one of our client relationships is different and that each client requires a unique range and specification of service. We are committed to working with our clients to design and produce a tailored service. Whether it be HR transactional administration or a fully managed payroll service, we can help you to support all, or part of the ‘employee lifecycle’.
We have the experience to deal with organisations from all sectors and our client list includes banks, retailers and major public sector bodies.
We are ‘software independent’ and have excellent working relationships with all of the major software providers. We can support common business processes across different IT platforms, either hosted by our clients or within our own IT infrastructure.
Partnering with Capita for the delivery of HR and payroll services means that our clients not only benefit from our resource, range of sources and economies of scale, but also from the experience and knowledge of the specialists within our HR & Payroll Services business.
Reducing Costs
By working with clients to transform their HR service delivery our clients have achieved annual cost savings of typically between 20% and 40%.
The BBC are expected to save in excess of £50m over the life of their 10 year service contract with Capita. BBC Case Study
Partnering with Capita can:
- Reduce administration costs;
- Improve the measurability of HR performance;
- Improve the management of recruitment costs;
- Assist the management of staff turnover and absenteeism;
- Deliver measurable cost and performance improvements.
Performance Improvements include:
- Improved employee services with, for example, improved consistency and response times
- Services defined and measured by a Service Level Agreement
- Policy and legislation being consistently updated and communicated
- Improved communication through a range of media
- Consistent application of ‘best practice’ policies and methodologies
- Reduced Business Risk, as cost and service delivery risk is transferred to Capita
- Regular contract monitoring against performance indicators, improving accountability
International Payroll Services
Capita HR & Payroll Services can accommodate the payroll requirements for your entire workforce, no matter where they may be based. UK Nationals working overseas, foreign nationals working in the UK, or even foreign nationals working in their own country as part of a global workforce can have their payroll fully managed by Capita. We will ensure that your employees - whatever their location – are paid accurately, and in line with the appropriate legislative requirements.
Reduced Risk
We believe that our track record of delivering HR and Payroll services to large, complex organisations demonstrates our ability to provide you with an effective, and reliable service. Our clients include a mix of public and private sector organisations including: RBS, BBC, ACE insurance, Blackburn with Darwen Borough Council and Cambridgeshire County Council.
We recognise that changing from ‘in house’ HR and payroll management to an outsourced model is a major decision. That is why our consultants spend time with clients listening to their objectives and explaining what can be achieved: cost, risk, benefits. We have dedicated project managers and business transformation consultants who are committed to ensuring the ‘vision’ is delivered and potential benefits are realised.
The people we employ are key to our success. Our specialists include IPPM, ACII, QPA and CIPD qualified HR and Payroll professionals. From the professionals who design your service to the Client Relationship Manager who supports you day to day, we are dedicated to creating solutions that deliver.